PRN · Costco
TV Network Troubleshooting
Field Troubleshooting Guide
What are you troubleshooting?
Pick a scenario to step through the diagnostic flow.
Always start at the source! The media player on the 4K Super Plate.
Always start at the source! The media player on the 4K Super Plate.
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Troubleshooting completed
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Setting TVs to Home Mode
Select the TV brand
When a TV is in Demo/Retail mode it blocks playback from every HDMI port. Choose the brand to see the exact menu path.
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